| Shipping Information |
We deal with bowlers all over the country, using fast, efficient Securicor carriers services.
Mail order charges are
£2.50 for orders £10 or below
£5.50 for orders £10 to £22
or £8.50 for orders above £22
Delivery is via DHL Parcel Services or Parcel Post and is usually next working day on the UK mainland.
We make every effort to ship your order as quickly as possible.
Please allow three (3) to six (6) business days for delivery of in-stock items.
Items ordered together are not necessarily shipped together.
We will notify you if any item cannot be shipped within 30 days.
We DO NOT accept orders nor do we ship outside the United Kingdom. |
| Returns & Exchanges |
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If you are not fully satisfied with an item and wish to return or exchange it, please refer to the instructions on your packing slip or call us for details. |
| Other Policies |
PART EXCHANGE
We are unusual in that we do offer a part-exchange facility to Showroom visitors. We will give a fair TRADE price against a new set of bowls. Normally, we offer £15 per pair for crown green bowls up to and including 2 lb 10 oz and £10 per pair for 2 lb 12 oz or heavier. Lignum Vitaes are only worth £10 per pair (unless they are in exceptional condition) because we have to spend a lot of money to re-model or re-furbish them.
If a customer buys a pair of second-hand bowls from us, we allow a two week trial period. If not fully satisfied, the bowls may be returned for exchange or refund. (please note Bowls must be returned at customer's expense and be in the same condition as when they left the shop, this is NOT possible with NEW BOWLS)
Please note that part-exchange is not an economic proposition by mail order due to carriage costs for both parties. |
